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Tips For Choosing A Reliable Towing Company

4/23/2020

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Car trouble in highly unpredictable. You can have car troubles anytime and anywhere. If you can’t fix the problem yourself, you might need to call for help. It is better to have a reliable towing company on board than calling any towing company that you can find. Since you can’t say when you might need to call a towing company, it is advised to do your research beforehand and have a go-to towing company’s contact on your phone saved for bad times.
You can’t rely on any towing company. To make sure the towing company you’re calling for help is reliable, you should follow the tips listed below:

1.     Consider Type of Services The Company Offers

It is better to call a towing company that offers a variety of services because you can need any service anytime. A towing company doesn’t only tow vehicles but offers a comprehensive range of services. A reliable towing company can help you with jump-starts, fuel delivery, flat tire, etc. So, you should look for a towing company that offers more than towing services so that you’ve got a one-stop solution to most of your car troubles.

2.     See How Well They Respond To Your Queries

A reliable towing company listens to your problems and queries attentively instead of jumping to a conclusion. Before you can shortlist a towing company for emergencies, give them a call and see how well they respond to you. You can evaluate the level of professionalism from the way they respond to your queries and how patiently they listen to your problem. If they keep directing your call to someone who isn’t able to satisfy you, they are probably not the right choice. You need to rely on someone who is prompt and professional.

3.     Enquire About Their Operating Hours

You should always choose a towing company that offers 24-hour service. You can have car troubles at any time during the day. If a towing company can’t entertain you in times of emergency, regardless of what time it is, they aren’t of much use for you. A reliable towing company offers round the clock services. Therefore, when you’re researching about towing companies, make sure to include the enquiry about their operating hours to your list of questions.

4.     Evaluate The Type Of Equipment They Use

You can tell a lot about a towing company from the pictures of equipment on their website. If the website of a towing company has no pictures, the company is a no-go. The same is the case with companies that have no online presence. A reliable towing company will have a well-established website with pictures of the equipment they use. It will help you have an idea of the level of expertise that you should expect from them.

Summary

You should make sure that the towing company you’re trusting your car with is reliable enough. A reliable towing company will offer a comprehensive range of services round the clock and will deal with your queries patiently and respond promptly. If a company lacks in any of these areas, they’re a no-go.
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How Can You Tell If Your Car’s Axle Is Broken?

4/6/2020

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No matter how well-maintained your car is, there is no guarantee that nothing will go wrong while you’re on the road. A car is a machine, after all. However, sometimes your negligence can cost you. You may shrug a sign off thinking it’s nothing serious when in reality, small signs can indicate a major problem with your car.
One of the most common issues with the car that many car owners take lightly is broken axles. To them, the slight wobbling of the car is nothing to worry about without realizing that their car won’t go too far if the axles are broken. Not only do they put the safety of their car in danger but also the lives of everyone traveling with them.
We’ve listed down some signs that will indicate that the axle of your car is broken and that you shouldn’t take your car out on the road.

1.     Vibrations

If your car vibrates unusually after a collision with a pothole or any other object, it may be due to axle damage. When there is axle damage, rumbling noise coming from underneath the vehicle may accompany the vibrations. Sluggish steering and driving and tire wobbling are also signs that indicate that your car’s axle needs attention.

One way to confirm that the vibrations are a result of axle damage is that the vibrations will be more noticeable when you accelerate, decelerate, or take turns. Axle damage affects vehicle handling, comfort, and above all, safety.

2.     A Loud Clunking, Clanking, or Clicking Sound

If you notice a loud clunking or clanking when you put your car into gear, or your car seems to take time to get power when it begins to move, it is an indication that there is damage to your car’s axle joint. A clunking or clanking noise indicates that there is a problem with the transmission of power to the wheels. On the other hand, an unusual clicking sound when you turn your car is also a sign of a faulty axle.

3.     Grease Leak

If you observe grease leakage on the inside of the tire edge, it is a sign that axle boot is leaking. It means that the axle damage hasn’t occurred yet, but if you don’t fix the grease leakage, it might cause axle damage. If you see grease leaking, you should address the issue promptly to avoid the damage from exacerbating.

4.     Car Goes Nowhere

If your car starts fine but doesn’t move even after you hit the gear, it is surely due to a broken axle. No matter how many times you hit the accelerator pedal, your car won’t budge.

Summary

If your car hits a pothole really badly and you notice any of the above-mentioned signs of axle damage, the wise thing to do is pull over the car to the side of the road and call for roadside assistance. A professional will come over to your site and see if the problem can be fixed on the spot. In case the damage is too much, they’ll tow your car to the nearest service station.
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TOW GILBERT*
2242 E Ponderosa Dr
Gilbert, AZ 85295
​480-418-9206
Hours: 24/7

*Tow Gilbert operates under the business name Thompson's Auto Repair & Towing.
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  • Home
  • Towing Services
    • Auto Repair
    • Roadside Assistance
    • Lockout Services
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    • Tire Change
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